EU Online arbitration
The EU Commission offers a platform for out-of-court settlement of disputes. Consumers have the opportunity to solve problems with online orders out of court. You can find the dispute resolution platform here:
https://ec.europa.eu/consumers/odr/
We are ready to take part in a dispute settlement procedure before this consumer arbitration board.
Our email address for consumer complaints is: info@2jb.de
  Owner of the website 
  2JB GmbH 
 Speersort 4 
 20095 Hamburg 
 Germany 
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 The EU-Commission offers a platform for extrajudicial dispute resolutions. Consumers are offered an out-of-court possibility of resolving problems with online orders. You can find the dispute resolution platform here:  
https://ec.europa.eu/consumers/odr/
  
  Our email address for customer complaints is:  info@2jb.de 
  
  Owner of website 
  2JB GmbH 
 Speersort 4 in 20095 Hamburg 
 Germany